Axion Connect AI
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Dashboard
Total Messages Done
Worth calling
% worth calling
Calling Done
Purchase Intent
Finance Option
Leads
Status Breakdown
Lead Vehicle Where they got to Told us Status Date Actions
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Leads
Where customers got to
Status Mix
Conversion Funnel
Topic Signals
Manage
Launch
Blocklist
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📋 Other sales leads by priority
General
LLM
Extraction
Knowledge Base
Advanced
WhatsApp
Handoff
Notification
🤖 General
Bot Identity
Bot Name
Brand / Showroom
Vehicle Tags
Session
Session TTL
Silence Timeout
⚙️ LLM
Model
Provider
Model ID
Parameters
Temperature
Top P
Top K
Max Tokens
Frequency Penalty
Presence Penalty
🔬 Extraction
Configuration
Status
Extraction Model
Extracted Fields
Test Drive Date / Time✓ Active
Home Test Drive✓ Active
Purchase Intent✓ Active
Finance / EMI Interest✓ Active
📚 Knowledge Base (RAG)
Vector Store
ProviderQdrant
Collectionvehicle_specs
Host
Port
Indexed Vehicles
How It Works

Each incoming message triggers a semantic search in Qdrant. Top-matching vehicle spec chunks are injected into the system prompt, giving the bot accurate grounded product knowledge.

🛠 Advanced
Auto Language Switching
Status
Turns Threshold
Min Chars
Allowed Languages
Force English
Recovery (Interruption Check)
Status
Max Words
Max Chars
Wait Window
Place / Showroom Search
Status
Provider
Max Results
💬 WhatsApp
Cloud API
Phone Number ID
API Version
Verify Token••••••••
Access Token••••••••••••••••
Webhook
POST /webhook

Configure this URL in Meta → WhatsApp Business → Configuration → Webhooks.

📞 Handoff / Call Transfer
Configuration
Status
Provider
Agent Number
Messages
Success Message
Customer Text
🔔 Notification
Handoff Alerts
ChannelWhatsApp
Agent Number
Retry Text
Qualification Alerts
Notify when ready to buyEnabled
Notify on Purchase IntentEnabled
Notify on Finance OptionEnabled
Monthly customer service feedback, ready to send to the dealership manager. Figures are generated live, so a complaint marked resolved today shows as resolved in the PDF.
📊 Monthly Reports
Every template message sent in the period, and which template sent it. Replies inside WhatsApp's 24-hour window are free and are not counted here.
📄 By template
🏪 By showroom
🤖 By assistant
Usage is metered from template messages actually sent — replies inside the 24-hour window are free and are not billed. Figures below are live until you issue the invoice, which freezes them. Send each showroom the Report PDF (what they got for the money) and Report + Messages (every customer and every conversation) along with it.
🏪 Showrooms — this period
🧾 Issued Invoices
Specs entered here are what the bot quotes to customers. Saving is safe — nothing reaches live conversations until you press Ingest on that model.
🏍 Vehicle Models
No assistant selected
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Edit System Prompt

Create New Assistant

Enter a name for your new voice assistant

Assistant Name
Note: Name cannot be changed after creation

Edit Specific WhatsApp Prompt

Create Standard Template

DRAFT
Template Name *
Language
Category
Conversation Type
Sales runs the booking funnel: specs → price → EMI → booking. Service never pitches.
Use When (optional)
Header T
Header type
Preview not available
Upload an image/video/document to populate the header.
Body
Footer
Buttons
Optional. Add up to three buttons.
WhatsApp preview
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Body text preview...
Add buttons to preview WhatsApp actions here.
Customer
City
Vehicle
Language
Where they got to
Stage
Select a lead to view transcript.